Privacy policy

What information do we collect?

The information you give us when you enter details on certain pages of the website or when you contact us by phone or e-mail. This may include your surname, first name, postal address, landline and/or mobile phone number or e-mail address.

The information we collect using cookies and other tracking technologies, such as information about the device you use, your IP address, and your usage and location data.

What do we do with your information?

We use the information you give us to provide a service and support and to respond to your requests and questions. We use the information we collect to administer our website and improve your browsing experience.

In accordance with the law, we will only keep your personal information for the period necessary to fulfil the purpose for which it was provided.

For a request made via our contact form, your data will be deleted once the request has been processed. We periodically review this data to ensure that it is still necessary for us to keep it. Your personal information is not shared with any third-party organisation or transferred abroad. 

Data security

We take technical and organisational measures to protect your data as comprehensively as possible.

To protect your data against unauthorised access, we use data encryption. Data collected on this website travels between your computer and our server and vice versa over the Internet using a 256-bit TLS (Transport Layer Security) encryption protocol. However, we will not use encryption if you only provide us with generally accessible information. To secure the transmission of sensitive data, such as bank and credit card details, and to protect data from misuse, we use an encryption protocol for data in transit (SSL, Secure Socket Layer).

Your rights

As a valued user of our website, you have the right to request details of the personal information we hold about you and the reason for processing it (you can check the legal basis on which we rely to process your information). You are entitled to object to this processing if you wish, but please remember that if you do so, it may affect our ability to carry out the above tasks in your interest. You also have the right to require the correction of inaccurate data and the deletion of data that is inappropriate or no longer necessary. If you wish to exercise any of your statutory rights, please send your request to info@ingenieriebois.fr   Your request will be reviewed by our Data Protection Officer. You will receive a written response within a reasonable time (in principle one month, although we may notify you that we need more time to process your request). We expect our procedures to handle your requests fairly and promptly.

Contact us

Our company name is INGENIERIE BOIS SARL, registered with the Strasbourg Trade and Companies Register (RCS) under number TI 453 307 498, with its registered office in Bischheim, France.

Our phone number is  +33 (0)3 88 81 76 31

Our legal representative is Mr Ludovic FOELL. 

The website is hosted by Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg

You can contact our Data Protection Officer at  info@ingenieriebois.fr  

If you no longer wish to receive information from us, simply follow the “Unsubscribe” link in the e-mail we sent you, or reply “stop” if we contacted you by SMS. Please bear in mind that even if you unsubscribe, we may continue to send you information relating to any account you still have with us (for example, a request you made by e-mail). If you wish to exercise any of your statutory rights or if you have any comments, questions or complaints about the collection or use of your personal information, please send your request to info@ingenieriebois.fr  

Applicable data protection law

Any personal information you send to info@ingenieriebois.fr   is subject to the provisions of French Data Protection Act no. 78-17 of 6 January 1978, as amended by the law of 6 August 2004, and the General Data Protection Regulation.

Changes to our privacy policy

Our privacy policy is reviewed regularly. This privacy policy was last updated on 25 May 2018 and this is version 1.